General Questions (Consumers)
Does DentaQual® include patient reviews? If not, do you plan to include them and when?
DentaQual does not include patient reviews in its measurement methodology. DentaQual is an objective, peer-ranked measurement platform that measures quality across 5 categories and a number of pre-defined metrics based on “standard deviations from the norm”. We believe this dental claims-based and statistical approach is far better than any subjective patient testimonials and protects dentists from the uncertainty of patient reviews, instead making assessments based on factors that are wholly within a dentist’s control. Because of this, we have no plans to include patient reviews in the DentaQual quality measurement platform.